Refund Policy

Last updated: 26th January 2026

Thank you for using Langadoo.

This Refund Policy explains how billing, cancellations, and refunds are handled for subscriptions and paid services.

Subscriptions

  • Subscriptions are billed in advance on a recurring basis (monthly or annually depending on your plan).

  • You may cancel your subscription at any time through your account settings.

  • After cancellation, you will continue to have access until the end of your current billing period.

Refunds

  • Subscription fees are generally non-refundable once a billing period has started.

  • We do not provide partial refunds for unused time, downgrades, or unused features.

However, we understand that exceptional situations may occur. At our discretion, we may provide refunds or credits in cases such as:

  • Accidental duplicate charges

  • Technical issues that prevented reasonable use of the Service

  • Billing errors

Refund requests must be submitted within a reasonable timeframe after the charge.

How to Request a Refund

To request a refund, contact us at:

Email: [email protected]
Please include:

  • Your account email

  • Date of charge

  • Reason for the request

We aim to respond within a reasonable timeframe.

Payment Processing

Payments are processed securely by Stripe.
Refunds, when approved, are issued back to the original payment method according to Stripe’s processing timelines.

Changes to This Policy

We may update this Refund Policy from time to time.
Any changes will be posted on this page with an updated date.